**My Winning Words Privacy Policy**

**Last Updated: September 2024**

This Privacy Policy explains how Black Tiger Consultancy Ltd ("we", "us", "our") collects, uses, and shares information about you when you visit our website at www.blacktigerconsultancy.co.uk (the "Site") or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

### 1. **Information We Collect**

We may collect and process the following types of personal data about you:

- **Personal Identification Information**: This includes your name, email address, phone number, and other contact details that you provide when you sign up for our services, subscribe to our newsletter, or contact us.
- **Usage Data**: We collect information about your interactions with the Site, including your IP address, browser type, operating system, referral URLs, and pages viewed.
- **Cookies and Tracking Technologies**: We use cookies and similar technologies to enhance your experience on our Site. For more information, please refer to our Cookie Policy.

### 2. **How We Use Your Information**

We may use your personal data for the following purposes:

- **To Provide Our Services**: We use your information to deliver the services you have requested, including managing your account, processing transactions, and providing customer support.
- **To Communicate with You**: We may use your contact details to send you updates, newsletters, and other information related to our services. You can opt-out of these communications at any time.
- **To Improve Our Site**: We analyze usage data to understand how our Site is being used and to improve its functionality and user experience.
- **To Comply with Legal Obligations**: We may process your information to comply with applicable laws, regulations, and legal processes.

### 3. **How We Share Your Information**

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

- **Service Providers**: We may share your information with third-party service providers who assist us in operating our Site and delivering our services. These providers are required to protect your information and use it only for the purposes we specify.
- **Legal Compliance**: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena, or to protect our rights, property, or safety, or that of others.
- **Business Transfers**: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

### 4. **Your Data Protection Rights**

Under the General Data Protection Regulation (GDPR), you have the following rights:

- **Access**: You have the right to request copies of your personal data.
- **Rectification**: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- **Erasure**: You have the right to request that we erase your personal data, under certain conditions.
- **Restriction of Processing**: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- **Objection to Processing**: You have the right to object to our processing of your personal data, under certain conditions.
- **Data Portability**: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details provided below.

### 5. **Data Security**

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

### 6. **Retention of Data**

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting obligations.

### 7. **International Data Transfers**

Your information may be transferred to, stored, or processed in a country other than the one in which it was collected. By using our Site, you consent to the transfer of your information to countries outside of your country of residence, including the United Kingdom, where data protection laws may differ.

### 8. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated policy will take effect upon posting.

### 9. **Contact Us**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@blacktigerconsultancy.co.uk
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This Privacy Policy was last updated in September 2024.